Terms of Service

Improv Arena (the “Service”) is operated by Luvu, Inc. (“Luvu,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms of Service (“Terms”) and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who may use Improv Arena

You must be at least 18 years old to use the Service. Improv Arena is intended for adults only and is not directed to minors. By using the Service you represent that you are 18 or older and that the information you give us during onboarding is accurate.

2. Your account

You sign in using a third-party identity provider (such as Google). You are responsible for activity that happens under your account and for keeping your login credentials secure. Notify us at support@luvufit.com if you believe your account has been compromised.

3. How the Service works

Improv Arena is a voice improv and roleplay game. You record short spoken performances in response to prompts, other users and automated systems rate those performances, and you can earn in-app rewards such as coins, streaks, and rating points (“ELO”) based on the outcome. Match results, ratings, coin balances, streaks, and ELO are determined by us on the server and are final.

4. Voice recordings and your content

“User Content” means the audio recordings, username, profile information, and other material you submit to the Service. By submitting User Content, you grant Luvu a worldwide, perpetual, irrevocable, transferable, sublicensable, non-exclusive, royalty-free right and license to access, host, store, use, copy, reproduce, adapt, modify, process, analyze, transcribe, create derived data and derivative works from, publish, distribute, transmit, display, perform, commercialize, sublicense, sell, and otherwise exploit your User Content. This license includes any personal information, biometric identifiers, or biometric data contained in or associated with your User Content — including voiceprints, vocal characteristics, your voice, image, likeness, appearance, and other identifying attributes — together referred to in this section as “Contributor Data.”

You acknowledge and agree that Luvu may use your User Content and Contributor Data in connection with providing, improving, operating, securing, commercializing, licensing, selling, or otherwise making available the Service and our technology — including by providing, licensing, selling, transferring, or otherwise making such materials available to enterprise customers, research labs, and other third parties, for purposes that include training and developing AI models such as text-to-speech, speech recognition, and synthetic or cloned voice systems.

The rights you grant include the right to create, generate, train, develop, reproduce, simulate, use, and exploit synthetic, digital, or artificial representations based on or derived from your User Content or Contributor Data — including representations of your voice, likeness, image, appearance, identity, or other personal attributes — whether created using artificial intelligence, machine learning, or any other technology now existing or later developed (“Digital Replicas”). Luvu may use, reproduce, display, perform, distribute, publish, transmit, license, sublicense, sell, and otherwise exploit Digital Replicas in connection with the Service. To the fullest extent permitted by applicable law, Digital Replicas and any derivative works, adaptations, modifications, outputs, or other materials created from or using your User Content or Contributor Data are owned by Luvu, including all intellectual-property, proprietary, and related rights, and you hereby assign to Luvu any right, title, or interest you may have in such materials.

Our handling of your voice recordings, including any biometric characteristics they may contain and how we work with research and AI development partners, is described in detail in the Privacy Policy, which forms part of these Terms. Consent to that handling is a condition of using the Service.

5. Acceptable use

You agree not to:

• Record or upload audio of anyone who has not consented to being recorded, or content you do not have the right to share;
• Submit content that is unlawful, hateful, harassing, sexually explicit involving minors, threatening, or that infringes others’ rights;
• Impersonate another person or misrepresent your identity or age;
• Cheat, manipulate ratings, use bots or automated scripts, or otherwise interfere with the integrity of matches, ELO, or rewards;
• Reverse engineer, scrape, or attempt to gain unauthorized access to the Service or its data;
• Use the Service to build a competing product or to train models outside of the Service.

We may remove content and suspend or terminate accounts that violate these Terms.

6. Coins, rewards, and virtual items

Coins, ELO, streaks, and other in-app items are a limited, revocable license to use a feature of the Service. They have no monetary value, are not your property, and cannot be redeemed for cash except where we expressly offer a cash-out feature and only subject to the rules, eligibility checks, and limits we publish for that feature. We may adjust, expire, or revoke virtual items to correct errors, prevent fraud or abuse, or as otherwise reasonably necessary. Any cash-out, payout, or earning feature is void where prohibited and subject to applicable law and identity/eligibility verification.

7. Intellectual property

The Service, including its software, design, logos, and prompts (excluding User Content), is owned by Luvu and protected by intellectual-property laws. We grant you a personal, non-transferable, revocable license to use the Service for its intended purpose. These Terms do not transfer any of our intellectual property to you.

8. Termination

You may stop using the Service and delete your account at any time (see the Privacy Policy for how to request deletion). We may suspend or terminate your access at any time if you violate these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and dispute terms) will survive.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that ratings, rewards, or results will meet your expectations.

10. Limitation of liability

To the maximum extent permitted by law, Luvu and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or virtual items, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the claim, or (b) USD $100.

11. Indemnification

You agree to indemnify and hold harmless Luvu from any claims, damages, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

12. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Allegheny County, Pennsylvania have exclusive jurisdiction over any dispute that is not subject to arbitration, and you consent to venue there. Nothing in these Terms limits any rights you have that cannot be waived under the law of your place of residence.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by other reasonable means and, where required, ask for your renewed consent. Your continued use of the Service after the changes take effect means you accept the updated Terms.

14. Contact

Luvu, Inc.
114 South Negley Ave, Apt 1A
Pittsburgh, PA 15206
support@luvufit.com